Collecting data is an essential part of the evolving retail world, and we’d argue that compliance is the shining star of your retail display reporting and analytics. That’s simply because of its primary aim: ensuring a smooth implementation of retail fixtures by minimising errors and inconsistencies. But how does this retail fixture reporting tool feed compliance information to field staff, and why is this such a necessary feature?
How does in-store compliance work?
It is your responsibility to ensure your retail space layout matches the space’s plans. Creating a planogram with Consilio offers a retail asset management software for compliance, meaning the correct visual merchandising and display asset configurations are used to create a product setup within the store. Deviating from these plans will result in non-compliance.
How can we create a report on in-store compliance?
For every fixture, the retail fixture reporting software effectively communicates analytics in a variety of methods, including:
Pick Pack reports: generated for SKU (stock keeping units) and assets for product resets, launches or specific promotions. Each report can be filtered by unique SKUs and assets, or using any of the store meta data captured. This includes store grading, merchandising levels, VIP, type and many other aspects. Pick Pack reports are accurate and useful lists for artwork briefs, print quotations, logistics and production. Store image tickets can be submitted, building a gallery against the store/fixture profile. Ticket data can then be exported in various formats and exchanged via API with external systems.
Compliance report: ensuring the estate is accurate, users can collect data with field staff at a store, fixture or asset compliance level. There are 4 status’s:
- Compliant – everything is OK
- Not compliant – with option to automatically open a ticket to report this issue
- N/A – everything OK with no further checks needed in future, or no check needed
- Unknown – no compliance performed
Customisable drop-down options can be added to Not Compliant tickets, depending on the requirements.
This analytics tool allows field staff to feedback the level of compliance a fixture has per store. This in-store data collection covers all products and graphics on fixtures per location. The data can then build an inventory of assets in the store when they are marked Complaint. In addition to the by store or fixture dashboard, there are a multitude of reports available, including per store compliance summary or all compliancy records in set date ranges.
A schedule can be configured to set ‘Compliant’ and ‘Not Complaint’ items in a ‘recheck’ state – this indicates to a field user that they must recheck the SKU/Asset to ensure it is still compliant or check if the ‘Not Compliant’ state has been resolved.
Ticketing system:used for urgent issues, gathering store, fixture and competitor images or general store reporting. When viewing a specific store or fixture, creating a ticket will auto-populate information on the store and fixture – allowing the user to add more information as required.
Store image tickets can be submitted, building a gallery against the store/fixture profile. Ticket data can then be exported in various formats and exchanged via API with external systems.
Users: to manage your teams and their usage through a variety of reports. The list of reports available includes:
- Exporting a list of all users, including metadata such as inactivity, date of last login, password reset status, total logins and date of registration.
- Exporting a list of all users with overall visit for key planogram and system pages.
- Exporting a list of user page visits.
Stores: keeping an up-to-date store database is crucial for the effective and accurate management of Consilio. Store information such as address and store manager contact details can be managed on an individual basis or in ‘bulk’.
Other store-related reports include Status, Fixture Number, Name, GCE, Fixture Category, Department, Notes, Admin Notes, Link Type, Reference, Go Live, End. Retailer name and notes. Store name, ID, address and notes.
- Compliance
- Overall Summary
- Drill down by Retailer/Channel, Store, Fixture
- Tickets
- Summary
- Resolution Times, Open tickets over time
- Stores
- Active Stores by Retailer/Channel
- Active Stores without fixtures
- Fixtures
- Fixtures by Status & Fixtures by Department
- Field User View
- Activity Log – actions taken for example compliance
- Compliance – view compliance of stores & fixtures
Retail fixture reporting solutions help stores perform at their full potential
Planograms don’t need to be complicated, but if they aren’t implemented correctly, their full value won’t be realised. Talk to our Consilio experts today to get the best out of your retail fixture reporting software with live reporting and effective compliance methods.
